Cancellation and Refund policy

RETURNS OR REFUNDS WILL ONLY BE CONSIDERED IF AN UNBOXING VIDEO IS PROVIDED.  

Due to the nature of our cosmetic products, all sales are final and non-refundable. We do not accept returns or exchanges unless the product arrives damaged or defective.  

Damaged or Defective Items:  
- If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.  
- Provide your order number, an unboxing video, and clear photos of the product and packaging.  
- Once we verify the issue, we will offer a replacement or store credit.  

Refunds (if applicable):  
- Refunds are only issued if a replacement is not possible.  
- Once approved, refunds will be processed within 7 business days.  
- The amount will be credited back to your original payment method.  

Contact Us:  
If you have any questions or concerns about your order, please reach out to us at:  
- Email: support@matchmymood.com  
- Phone: +91 XXXXXXXXXX